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Security Statment
At GoBancCredit the security of your information is our top priority. We encourage your questions and strive to maintain the highest level of security and trust. Listed below are the standards that we maintain for physical and digital data.
Data Destruction
Any client data that is actively being used for the purpose of credit repair will be secured by monitoring equipment including netwise traffic monitoring, data field monitors, and is on a permission based access status. Data received in formats other than digital will be secured and destroyed by a third party within 24 hours of acceptance. The hard copy data will be shredded onsite, monitored by GoBancCredit's administrative staff.
Secure Socket Layers (SSL)
GoBancCredit uses SSL in order to secure the sensitive data that we collect from clients. SSL encrypts the data being sent to the server from the browser using encryption technology. Sending an order in an SSL protected environment protects your information from being seen by anyone else but the merchant it is intended for.
GoBancCredit Digital Infrastructure
GoBancCredit's main data center is equipped with advanced systems from Cisco to ensure reliability and security. We make sure the network is operational 24 hours a day, 7 days a week, 365 days a year. All our services come with a 99.9% uptime guarantee.
Network
Our data center sits right on top of several major Internet backbones. We currently maintain multiple and redundant direct OC-3 (155Mbit/s) links (scale to OC-48, 2.5 Gbit/s) to the backbone (up to OC-182) hubs. We have built in excess capacity so that even during peak hours or unexpected spikes in traffic, you can rest assured our web presence will be available. Our hosting environment utilizes BGP4 (Border Gateway Protocol) on our Cisco routers. This ensures the fastest and most efficient delivery of packets to the destination, picking the best route amongst different Internet backbones. Should any one backbone fail, our system will redirect the traffic to alternative routes. GoBancCredit's internal network is based on 100% switch-based 100Mbit/s Fast Ethernet using the latest Cisco and HP gears. We have made certain to avoid any single point of failure by having hot swappable backup gears constantly ready.
Datacenter
Set on 3,100 sq ft. of raised floor, our hosting environment is a Class-A data center that has been engineered to avoid any single point of failure:
  • Triple redundant power feeds from three independent utility substations
  • Power conditioning through N+1 redundant UPS (Uninterruptible Power Supply) and power backup
  • N+1 redundant HVAC system using multiple Liebert units with backup units standing by
  • Redundant cable routing system
  • Backup network equipments
  • Pre-action fire suppression system using CO2 gas
  • NOC (Network Operations Center) staffed with senior system technicians 24/7/365
Physical Security
  • Key card access to the data center
  • Triple check points
  • No outsider is allowed; Only GoBancCredit systems and network administration staff have access
  • Electronic logging of entry and exit
  • 24x7 security camera surveillance
  • 24x7 security guards
Network Security
For network security, we provide firewall, system watch and constant network monitoring by an administrator to prevent any chance of malicious activity.
Hardware
GoBancCredit uses only brand name, top of the line components from Cisco and HP. All our hardware is tested for optimal performance and each individual server is stress tested before activation. In the rare event that a component should fail we will immediately replace the equipment at no charge. Every server is also equipped with Fast Ethernet (100 Mbps) ports.
Network Operations
Our customer support has no time limits. Independent of what time it may be, our system and network administrators are on hand 24 hours a day, 365 days a year to anticipate and counter any problems that may arise.
Personnel Background and Security
Every employee for GoBancCredit has completed a third party security and background check prior to employment. Employee access to any client information is tracked digitally and physically.
Please contact GoBancCredit with and questions or comments that you might have. Please email security@GoBancCredit or contact us directly at (800) 852-2139.
 
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